Your small business is, without a doubt, missing out on clients who aren’t feeling seen / supported / validated / included by you. It may not feel like you’re intentionally setting out to do that, but the fact of the matter is, your words are LOUD.
If you’d like to make easy, inclusive changes to your business, make 2022 the year. It genuinely will not disrupt your way of doing things. Commit to it. Be about it. Do better.